Privacy Policy
Introduction
Welcome to handmadecraftsho ("we," "us," or "our"). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our natural scented candles. By using our website, you consent to the data practices described in this policy.
This Privacy Policy is effective as of and applies to information collected through handmadecraftsho.world and any related services.
Information We Collect
We collect information that you provide directly to us when you:
- Contact us through our website forms
- Make a purchase or place an order
- Subscribe to our newsletter
- Communicate with our customer service team
This information may include your name, email address, phone number, shipping address, billing information, and any messages you send to us.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for natural scented candles
- Communicate with you about your orders and inquiries
- Improve our products and customer service
- Send you marketing communications if you have opted in
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website, processing payments, and delivering your candle orders. These service providers are contractually obligated to protect your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Cookies
We use cookies on our website to enhance your browsing experience and analyze website traffic. For more information about our cookie practices, please see our Cookies Policy.
Children's Privacy (COPPA Compliance)
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately. If we learn we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.
In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect, use, or disclose personal information from children under 13. Our services are directed to individuals who are 13 years of age and older.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided in the Contact Us section below.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: relations@handmadecraftsho.world
Phone: +1 (888) 383-8934
Address: 23501 Ridge Rte Dr # G, Laguna Hills, CA 92653, United States